FAQs
It is a handmade soft toy, made from a pair of socks.
What are Red Rufus SockAnimals stuffed with?
Our SockAnimals are stuffed with toy stuffing.
Who makes the Red Rufus SockAnimals?
Christina Sanne makes them in her home studio.
Are the Red Rufus SockAnimals made in Ireland?
Yes.
How long does it take to get my SockAnimal?
It usually takes a maximum of 5 working days, but please leave 10 working for delivery, just to make sure. Sometimes we can be very busy. If you are concerned or in a particular rush, please contact Christina on christina@redrufus.ie
Can I wash my SockAnimal?
Yes you can on a 30º wash and tumble dry on a low heat. If your SockAnimals are embellished with sequins, felt, wool or feathers, it should only be sponge cleaned only.
Are Red Rufus SockAnimals suitable for small children?
Red Rufus SockAnimals are collectible keepsakes, hand sewn and individually
designed in our sewing rooms in Ireland. They are not toys.
For small children and babies look for the SockDogs with felt eyes and noses and no buttons.
Can my SockDog be personalised?
Yes, all the SockAnimals can be personalised in some way. The options are in the product pages. If you require something different, please contact Christina.
How will I get my SockDog and what does it cost?
Within Ireland there is a standard flat rate for delivery of €6.50 with the courier service Fastway or An Post. This is a next day delivery service.
International postage & packing is charged at the standard airmail rate for An Post. This rate will increase by weight in line with An Post rates.
If you require a faster service, please contact us. The studio is in South County Dublin and SockAnimals can be collected. I can also quote for faster international service via Fastway Courier service or An Post, the Irish Postal Service.
How do I pay for my SockDog?
If you have a PayPal account, you can pay directly by choosing Checkout With PayPal on the Checkout page.
If you don’t have a PayPal account, you can now pay by credit card by choosing the Pay By Credit Card option on the Checkout page. We accept Mastercard, Visa, American Express, Discover cards. Please note that credit cards payments are processed via PayPal.
When you select Pay By Credit Card, you will be taken to the PayPal payment options page. Click on the “Don’t have a PayPal Account?” link, and fill in the credit card details shown.
We also accept payments by P.O / Bank Draft. On the Checkout, simply choose Pay By Cheque / P.O, then fill in your Shipping and Contact Details and click Complete Order.
You will then receive an Order Confirmation email, containing instructions for sending your Cheque / P.O payment.
More Questions?
Send them in to info@redrufus.ie where Christina and her team are waiting to help you out.